Microsoft 365
Last 30 Days
Ongoing Incidents
Some users in the North America region may be unable to access the Microsoft 365 admin center
Title: Some users in the North America region may be unable to access the Microsoft 365 admin center User impact: Users in the North America region may be unable to access the Microsoft 365 admin center. More info: Users able to access the admin center may be experiencing degraded functionality. As functionality is degraded, users may be unable to raise support tickets through the Microsoft 365 admin center. Additionally, users may be unable to access the M365 app. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Initial reports indicate that the issue is occurring in the North America region. We'll provide more information as we investigate. Next update by: Tuesday, February 10, 2026, at 4:00 PM UTC
Some users' legitimate email messages may be marked as phishing and quarantined in Exchange Online
Title: Some users' legitimate email messages are being marked as phish and quarantined in Exchange Online User impact: Users' legitimate email messages are being marked as phish and quarantined in Exchange Online. Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some users attempting to send or receive Exchange Online email messages are impacted. Next update by: Thursday, February 5, 2026, at 5:30 PM UTC
Component Status
Incidents in the last 30 days
Some users in the North America region may be unable to access the Microsoft 365 admin center
Title: Some users in the North America region may be unable to access the Microsoft 365 admin center User impact: Users in the North America region may be unable to access the Microsoft 365 admin center. More info: Users able to access the admin center may be experiencing degraded functionality. As functionality is degraded, users may be unable to raise support tickets through the Microsoft 365 admin center. Additionally, users may be unable to access the M365 app. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Initial reports indicate that the issue is occurring in the North America region. We'll provide more information as we investigate. Next update by: Tuesday, February 10, 2026, at 4:00 PM UTC
Some users' legitimate email messages may be marked as phishing and quarantined in Exchange Online
Title: Some users' legitimate email messages are being marked as phish and quarantined in Exchange Online User impact: Users' legitimate email messages are being marked as phish and quarantined in Exchange Online. Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some users attempting to send or receive Exchange Online email messages are impacted. Next update by: Thursday, February 5, 2026, at 5:30 PM UTC
Some users may experience a delay when loading pages in SharePoint Online
Title: Some users may experience a delay when loading pages in SharePoint Online User impact: Users may have experienced a delay when loading pages in SharePoint Online. Current status: We've investigated a problem in which some users may have experienced a delay when loading pages in SharePoint Online. and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.
Users routing their Exchange Online email through a third-party protection service may have send and receive delays
Title: Users may experience delays when sending or receiving Exchange Online email messages User impact: Users may experience delays when sending or receiving Exchange Online email messages. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.
Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web
Title: Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web User impact: Users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web. More info: Some users may also be unable to load emails in the desktop client or Outlook on the web. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users located in Germany, attempting to load, send and receive emails in the Outlook desktop client or Outlook on the web. Next update by: Monday, January 26, 2026, at 12:30 PM UTC
Some users may be intermittently unable to access the Exchange Online service through multiple connection methods
Title: Some users may be unable to access or load Outlook on the web User impact: Users may be unable to access or load Outlook on the web. Current status: We've received reports that users may be unable to access or load Outlook on the web, and we're reviewing service monitoring telemetry to understand the scope of impact. Scope of impact: This issue may impact any user within your organization served via the affected region(s): United States, France and United Kingdom. This information may be updated as our investigation continues. Next update by: Friday, January 23, 2026, at 12:30 PM UTC
Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services
Title: We're investigating a potential issue affecting Microsoft 365 services User impact: We've received reports of an issue affecting Microsoft 365 services. Current status: We're investigating a potential issue with Microsoft 365 services and checking for impact to your organization. Initial reports indicate possible issues accessing the Microsoft Defender and Microsoft Purview portals, as well as issues using Outlook. We'll provide an update within 30 minutes.
Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices
Title: Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices User impact: Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices. More info: Affected users can launch Outlook mobile while in Airplane Mode and then re-enable Wi-Fi and/or cellular data as a way to circumvent impact while we work towards mitigation. Current status: We're investigating a potential issue with Outlook mobile and checking for impact to your organization. We'll provide an update within 30 minutes.
Users may be unable to access Microsoft 365 services
Title: We're investigating a potential issue affecting Microsoft 365 services User impact: We've received reports of an issue affecting Microsoft 365 services, including Teams and Outlook. Current status: We're investigating a potential issue with Microsoft 365 services and checking for impact to your organization. We'll provide an update within 30 minutes.
Service outage affecting PowerApps in Europe
PowerApps experiencing loading issues, connection loops, and slow refreshes across North Europe, impacting app functionality and Power Automate Flows.