NinjaOne

A fix has been implemented and we are monitoring results.

Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.

NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com. Thank you for your patience.

We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.

We’re investigating an issue affecting the creation and renewal of Apple APNs certificates in the EU region. Existing certificate functionality may remain available, but customers with expired or expiring certificates may be impacted. Our engineering team is investigating

NinjaOne is aware of an issue impacting device monitoring data, where some customers may see missing device metrics within the dashboard. We are actively investigating and working to restore normal service.